Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.

The Okdesk app is a fully-featured mobile workplace for service engineers and field workers.

With the Okdesk app you, and your employees or contractors will be able to:
- Interactively manage all ticket-related activities
- Communicate with ticket initiators, dispatchers or colleagues
- Instantly attach pictures as an evidence of completed work or signed work orders
- Register actual time spent on work
- Make routes to the address of the client or service aim
- Specify the cost of work completed or equipment installed
- Work with all features of QR codes for inventory or quick registration of infrastructure-related tickets
- And even submit new tickets directly from your smartphone.

Everything you need to resolve tickets on time!

Changing status, changing the responsible agent, adding public and private comments, attaching files or photos right from your smartphone camera to the ticket. Registration of new tickets! All Help Desk basic features for handling queries.

No internet access? Not a problem!
Offline mode provides the ability to process tickets by specialists even where there is no Internet access. All previously uploaded information, including comments, is available when you lose connection.

Always be aware of important changes
Push notifications do not allow you to miss any important ticket or comment from the client.

Time spent deduction and integration with map apps.

We make Okdesk so that your company could provide world-class service!
From version Okdesk. For ticket assignees. Help Desk System 2.60.0:

- Performance improvements

YCLIENTS For Business

Book an appointment, manage your schedule & analytics for business

amoCRM 2.0

amoCRM - is simple and clear system for management of clients and deals.

Baraka - Работа, Жильё, Услуги

Baraka will help you find work and housing in the largest regions of Russia!

Store inventory management app

Inventory management, store control, sales orders. POS connection and control

Касса CloudShop

Online ticket office with the CCP on 54-FZ. Client CloudShop cashier. Application for cash.

SQLore: обучение SQL

SQLore - teaching the SQL programming language. Free lessons and tests.


1C:Orders provides functionality for recording customer orders and payment

1C:Small Business Mobile

A small business management mobile system.

Касса МойСклад — мобильная касса (POS) для 54-ФЗ

Free cash register program. Trading in the store, printing checks online and offline

Multi Home

One App, Multi Solution.

Pipeliner CRM

Pipeliner CRM - The Most Vital Mobile CRM Features, Anytime, Anywhere

Flutter Catalog

Opensource Flutter showcase app, with side-by-side source code view.

Франшизы. Готовый бизнес

The largest mobile franchise catalog in Russia.

DIKIDI Business

DIKIDI Business is a reliable platform for automating work in the service sector


Mobile application for couriers of the delivery service

Мобильная торговля E-com Агент

Automating the sales representatives without changing the configuration 1C

MeaSoft App

This application is part of the Courier Service in 2008.

Ticket to Okdesk. App for submitters

Your personal assistant for communicating with service company/department


Application for accounting for retail sales and control of balances.

AT. Mobile Trading

Mobile Trading-Trading agent-Van-selling