This is so much more than a room booking tool (there are enough of those out there). We’ve created the world’s very first contactless hotel experience, so you can do everything from checking-in to controlling the room lights and media without touching a thing. We're here to help you stay safe, save time and explore the world’s greatest cities (or your giant bed). Appy days.


– if you’re staying in Amsterdam, Boston, Copenhagen, London, New York, Rotterdam or Seattle, your phone now doubles as your keycard (on selected devices)
– hands-free check-in/out (as long as it’s after 11.00 AM, you’re within 2km of the hotel, and you’ve enabled location sharing)
– manage all your past, current and future bookings
– control your smart TV, room lights, temperature
– app-only perks, like restaurant freebies and bike discounts (go you)
– 24/7 chat with happy, helpful humans
– time-saving transport and local tips
– 'walking distance' filter for nearby hotspots
– digital passport: collect badges wherever you stay with us
From version citizenM 1.45.0:

Announcing: app superpowers for all guests! Each guest in a shared room can now control the room ambiance by importing the booking into their own citizenM app (and you can send an invite to join from the 'profile' section of your app). Did you order food, but can't remember if you added a tasty dessert? Your order history is now easily accessible from the home screen. As usual, we also said 'no' to bugs and 'yes' to improvements.

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